At our online store, we pride ourselves on ensuring a seamless shopping experience for our customers. When you order any item from our website, be assured that it will be dispatched the very next day through our trusted carrier, PostNL located in The Netherlands. To keep you informed, a track and trace link will be provided, allowing you to follow your package in real-time. The delivery timeline typically ranges from 2 to 6 days, contingent on the carrier’s workload.
For orders within The Netherlands under €50, a standard delivery fee of €6,95 applies.
For orders shipped to Belgium or Germany under €50, a standard delivery fee of €10,00 applies.
However, we’re pleased to offer complimentary delivery for orders exceeding €50 for The Netherlands, Belgium and Germany. This is our way of expressing gratitude for your continued support.
In the unlikely event of a lost package, please don’t hesitate to reach out to us. We understand the importance of your order, and we will promptly collaborate with PostNL to investigate the matter. If deemed necessary, we’ll expedite the shipment of a replacement to ensure you receive your items without delay.
Your satisfaction and the safe and efficient delivery of your order are our top priorities. Thank you for choosing us as your trusted provider, and we look forward to continuously serving you with excellence in the future.
