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Frequently asked questions
When will my order be delivered?
When the order is received today it will be shipped the next working day. Normally it can take 2 to 3 days until you receive your order. In some cases it can be faster.
What can I do if my item (or part of it) is damaged?
When an item is damaged on delivery, you can contact us to request a new shipment.
Can I exchange an item?
All items purchased on our website can be exchanged within 14 days after the package is received.
Can I Return my product?
Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition and not used. Please make sure to include the withdrawal form into the package so we can identify the order and customer number.
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